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간호사의 감정노동과 관련된 변인의 메타분석

 A Meta-analysis of the Variables related to the Emotional Labor of Nurses

간호행정학회지 2015년 21권 3호 p.263 ~ 276
KMID : 0614820150210030263
김신향 ( Kim Sin-Hayng ) - 군산간호대학교 간호학과

함연숙 ( Ham Youn-Suk ) - 안산대학교 간호학과

Abstract

Purpose: The study was done to verify the effect size of the variables related to the emotional labor of nurses.

Methods: A total of 47 article on variables related to the emotional labor of nurses and published from 2006 to 2014 were used for the meta-analysis.

Results: Variables with the largest effect size related to emotional labor were identified as the variables of work task, organization and individual characteristics in descending order of effect size. The sub-factors with the greatest effect size in the work task variable were exhaustion and work commitment, while for organization variables, intention to change jobs had the largest effect size. For individual characteristics, physical symptoms had the largest effect size.

Conclusion: The results of this study are meaningful as the first study to integrate research results on variables related to the emotional labor of Korean nurses, providing practical data for the management of emotional labor.
KeyWords
간호사, 감정노동, 메타분석
Nurse, Emotional labor, Meta-analysis
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학술진흥재단(KCI) KoreaMed